Our customer service teams know the important role they play in creating a seamless experience for flight passengers from the moment they step inside an airport. Our training programs ensure that these teams are made up of dynamic individuals who are highly-trained but also personable and approachable. All across Australia, our customer service teams are: Working tirelessly to retrieve missing luggage,Helping passengers check-in more easily.Providing full service desk support , Ensuring special needs passengers are accommodated effectively, Efficiently operating departure control system
Ramp handling services involve a set of stringent safety requirements that ensure the efficient turnaround of aircrafts. Years of experience has taught us that effective ramp services require many different skill sets to come together to complete a complex set of tasks. As you are reading this, our trusted team of professionals is coordinating and executing the tasks to make sure that your aircraft is ready to arrive, or leave, on schedule. A normal workday includes just some of these tasks: Cabin Cleaning | Catering Services | Aircraft Marshalling | Lavatory Servicing| Cargo Handling and unloading | Aircraft Maintenance Services
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